Case details live in too many places
Certificates, permits, obituary approvals and family signatures are tracked across folders, a whiteboard and someone's memory.
FOR FAMILY-OWNED FUNERAL HOMES
Less time on paperwork. More time with families.
Case files, services, vendors, payments and aftercare all in one calm place. We build custom software that helps your staff keep every detail in order, so your attention stays with the families you serve.
Founder-led software team based in Atlanta, working with companies nationwide.
WHERE TIME GOES
Your work is caring for families. The details shouldn't pull you away.
Service details depend on phone calls
Florist, cemetery, clergy and livestream arrangements are confirmed by phone and voicemail, and someone has to remember to call back.
Follow-up gets lost in a busy week
Aftercare check-ins, pre-planning inquiries and open balances wait until there's a quiet moment, and in this work there rarely is.
WHAT WE BUILD
Software designed around how your team works.
Not another subscription you bend your funeral home around. We start with the workflow that costs your staff the most time and expand from there.
- Case file checklists: death certificate, permits, obituary approval and family signatures, status at a glance
- Private links where families can review the obituary and sign forms
- Today's services and arrangements meetings for every location
- Vendor coordination for florists, cemeteries, clergy and livestreams
- Contracts, insurance assignments and balances, with gently worded statements your staff review first
- Pre-planning inquiry follow-up and aftercare check-ins
- Getting found when families ask AI assistants for a funeral home nearby
| Case | Service | Director | Open items | Status |
|---|---|---|---|---|
| Case 1041 | Funeral service, Fri | Director A | None | Complete |
| Case 1042 | Visitation, Sat | Director B | Family signatures | In progress |
| Case 1043 | Arrangements today | Director A | 4 items | Just opened |
| Case 1044 | Graveside, Mon | Director C | Obituary approval | With family |
HOW A PROJECT WORKS
From first call to working software.
01
Discovery
Map your people, data, tools and bottlenecks.
02
Design
Define screens, workflows, permissions and integrations.
03
Build in stages
Test against your real jobs and refine with your team.
04
Launch and grow
Train, support and expand as your operation grows.
FREE 30-MINUTE CALL
Tell us what your team is doing the hard way.
Pick an open time and you're booked. We call you.
What you get from the call
- A conversation about how your team works today and where time is lost
- A short written summary afterward: what we heard and what fixing it could look like
- A straight answer on whether custom software is worth it for you, even if the answer is no
What it isn't
No pitch deck, no pressure, no obligation. You don't need to prepare anything.
You'll talk with Alex Alexander, founder
Alex has spent more than a decade building software and leading the teams that deliver it: as a software engineer and database developer on federal agency projects, a project manager at Netflix, and an AI and automation lead. Alex leads every StrideFrame engagement personally, from the first call through launch.
SEE IT WORKING
See it for yourself: click through a working sample system built for funeral homes. All names and data are made up.
Open the funeral homes demo →QUESTIONS
Common questions
Do we have to replace the case management software we already use?
Not necessarily. We start by learning what you use today. Often we build around it and close the gaps, like checklists, vendor coordination and follow-up. Sometimes we replace one piece of it. We will tell you which makes sense on the call.
How do you handle families' information?
Carefully. We design role-based access and permissions from the start, so staff only see what they need, and we never ask for passwords, case files or family records during sales conversations. Family-facing messages are written with your team and can be paused for any family.
What does a project cost?
Most companies start with a $3,500 workflow audit (credited toward the build), then fix one workflow, typically $25K to $50K. Connected platforms run $50K to $100K. A useful comparison is the hours your office spends each week re-typing, chasing and searching; we can work through that estimate together on the call. Scope and price are confirmed after discovery.
How long does it take?
Most focused projects take about 6 to 8 weeks. We build in stages, so your team sees and tests working software along the way, and we confirm the timeline after the discovery call.
Who owns the software?
You do. When the project is done, you own the code and the system we build for you.
What happens after launch?
Every project includes 90 days of fixes at no charge. After that, you can choose a monthly care plan, starting at $600 a month, covering hosting, monitoring, updates, fixes and small changes. Or get help as needed at $150 an hour. Bigger additions are scoped as their own small projects.
What happens on the call?
A free 30-minute phone call about how your team works today and where it gets stuck. Afterward we send you a short written summary of what we heard and what fixing it could look like, whether or not we work together. If custom software isn't the right fit, we'll say so.