Maintenance runs on phone tag
A resident calls, the office calls a vendor, the vendor calls back, and nobody knows when the job is actually done or billed.
FOR PROPERTY MANAGEMENT COMPANIES
Maintenance handled. Owners informed. Fewer calls.
Maintenance requests, vendors, rent and dues, owner and board reports, and leasing all in one place. We build custom software that takes the phone tag out of maintenance and sends owners and boards the reports they want without someone building them by hand.
Founder-led software team based in Atlanta, working with companies nationwide.
WHERE TIME GOES
Your team should be managing properties, not chasing updates.
Owner and board reports take days
Every month someone pulls numbers, work orders and photos from three places and pastes them into a report by hand.
Vendor insurance nobody is tracking
Certificates expire quietly and a vendor with no coverage gets sent to a unit or a common area.
WHAT WE BUILD
Software designed around how your team works.
Not another subscription you bend your company around. We start with the workflow that costs you the most time and expand from there, working alongside the accounting and leasing software you already use.
- Maintenance requests with photos, from submitted to vendor to owner billed
- Vendor assignment by trade, response time and insurance status
- Vendor insurance certificates tracked and requested automatically
- Rent and dues reminders with payment links, autopay invites and payment plans
- Monthly owner and board reports built automatically
- Vacancies, showings, renewals and meeting notices in one place
- Review requests after move-ins and finished repairs
- Getting found when people ask AI assistants for a property manager nearby
| Request | Property | Issue | Vendor | Status |
|---|---|---|---|---|
| WO-101 | Sample Apartments, 2B | Sink leaking | Vendor A | New |
| WO-102 | Sample House, 14 Main | AC not cooling | Vendor B | Scheduled |
| WO-103 | Sample HOA clubhouse | Pool gate latch | Vendor C | Done, photos in |
| WO-104 | Sample Condos, Bldg 3 | Hall light out | Vendor A | Owner billed |
HOW A PROJECT WORKS
From first call to working software.
01
Discovery
Map your people, data, tools and bottlenecks.
02
Design
Define screens, workflows, permissions and integrations.
03
Build in stages
Test against your real jobs and refine with your team.
04
Launch and grow
Train, support and expand as your operation grows.
FREE 30-MINUTE CALL
Tell us what your team is doing the hard way.
Pick an open time and you're booked. We call you.
What you get from the call
- A conversation about how your team works today and where time is lost
- A short written summary afterward: what we heard and what fixing it could look like
- A straight answer on whether custom software is worth it for you, even if the answer is no
What it isn't
No pitch deck, no pressure, no obligation. You don't need to prepare anything.
You'll talk with Alex Alexander, founder
Alex has spent more than a decade building software and leading the teams that deliver it: as a software engineer and database developer on federal agency projects, a project manager at Netflix, and an AI and automation lead. Alex leads every StrideFrame engagement personally, from the first call through launch.
SEE IT WORKING
See it for yourself: click through a working sample system built for property management companies. All names and data are made up.
Open the property management demo →QUESTIONS
Common questions
Do we have to replace our property management software?
Not necessarily. We start by learning what you use today. Usually your accounting and leasing software stays the system of record, and we build around it to handle maintenance coordination, vendor paperwork, follow-ups and reporting. We will tell you what makes sense on the call.
Does this work for HOAs and community associations too?
Yes. The same pieces work for associations: common-area requests, vendor tracking, dues follow-up, board reports, architectural requests and meeting notices. We design it around how your company actually manages each community.
What does a project cost?
Most companies start with a $3,500 workflow audit (credited toward the build), then fix one workflow, typically $25K to $50K. Connected platforms run $50K to $100K. A useful comparison is the hours your office spends each week re-typing, chasing and searching; we can work through that estimate together on the call. Scope and price are confirmed after discovery.
How long does it take?
Most focused projects take about 6 to 8 weeks. We build in stages, so your team sees and tests working software along the way, and we confirm the timeline after the discovery call.
Who owns the software?
You do. When the project is done, you own the code and the system we build for you.
What happens after launch?
Every project includes 90 days of fixes at no charge. After that, you can choose a monthly care plan, starting at $600 a month, covering hosting, monitoring, updates, fixes and small changes. Or get help as needed at $150 an hour. Bigger additions are scoped as their own small projects.
What happens on the call?
A free 30-minute phone call about how your team works today and where it gets stuck. Afterward we send you a short written summary of what we heard and what fixing it could look like, whether or not we work together. If custom software isn't the right fit, we'll say so.