Unit history is scattered
Maintenance visits, tests, callbacks and parts live across logbooks, emails and separate systems.
FOR INDEPENDENT ELEVATOR COMPANIES
Compete with the OEMs on service, not paperwork.
Maintenance contracts, state inspections, callbacks and modernization projects all need clean records. We build custom software that gives your techs, office and building managers the same live view of every unit.
Founder-led software team based in Atlanta, working with companies nationwide.
WHERE TIME GOES
The work is complex. The tools shouldn't be.
Inspection deadlines are tracked by hand
State inspections and certificate renewals across hundreds of units depend on someone remembering.
Customers can't see what you did
Property managers want proof of every visit and repair, and pulling it together takes hours.
WHAT WE BUILD
Software designed around how your team works.
Not another subscription you bend your process around. We start with your highest-value workflow and expand from there.
- Unit and contract records with full service history
- Maintenance schedules and state inspection tracking
- Technician mobile app for visits, tests, photos and signatures
- Service call intake and callback tracking
- Customer portal for property managers
- Modernization project and parts tracking
| Building | Unit | State inspection | Last visit | Status |
|---|---|---|---|---|
| Midtown Office Tower | Car 3 traction | Due in 12 days | Sep 28 | Scheduled |
| Lakeside Apartments | Car 1 hydraulic | Due in 30 days | Oct 2 | Not scheduled |
| Parkview Medical | Service car | Overdue 3 days | Sep 15 | Callback open |
| Centennial Garage | Car 2 MRL | Due in 45 days | Oct 6 | On track |
HOW A PROJECT WORKS
From first call to working software.
01
Discovery
Map your people, data, tools and bottlenecks.
02
Design
Define screens, workflows, permissions and integrations.
03
Build in stages
Test against your real jobs and refine with your team.
04
Launch and grow
Train, support and expand as your operation grows.
FREE 30-MINUTE CALL
Tell us what your team is doing the hard way.
Pick an open time and you're booked. We call you.
What you get from the call
- A conversation about how your team works today and where time is lost
- A short written summary afterward: what we heard and what fixing it could look like
- A straight answer on whether custom software is worth it for you, even if the answer is no
What it isn't
No pitch deck, no pressure, no obligation. You don't need to prepare anything.
You'll talk with Alex Alexander, founder
Alex has spent more than a decade building software and leading the teams that deliver it: as a software engineer and database developer on federal agency projects, a project manager at Netflix, and an AI and automation lead. Alex leads every StrideFrame engagement personally, from the first call through launch.
OUR WORK
Our work includes a connected operations platform for an Atlanta-area field-service company: work orders, vendor coordination, searchable job history and reporting. We report project status honestly and never claim results we can't show.
Read the field-service case study →QUESTIONS
Common questions
We have a customer portal already. Can you build on it?
Yes. We can extend what you have, connect it to a technician app and back-office records, or replace it if that's simpler.
Can technicians use it without signal?
We design mobile tools for the places your techs actually work, including machine rooms with poor signal, and confirm requirements during discovery.
What does a project cost?
Most companies start with a $3,500 workflow audit (credited toward the build), then fix one workflow, typically $25K to $50K. Connected platforms run $50K to $100K. A useful comparison is the hours your office spends each week rekeying, chasing and searching; we can work through that estimate together on the call. Scope and price are confirmed after discovery.
How long does it take?
Most focused projects take about 6 to 8 weeks. We build in stages, so your team sees and tests working software along the way, and we confirm the timeline after the discovery call.
Who owns the software?
You do. When the project is done, you own the code and the system we build for you.
What happens after launch?
Every project includes 90 days of fixes at no charge. After that, you can choose a monthly care plan, starting at $600 a month, covering hosting, monitoring, updates, fixes and small changes. Or get help as needed at $150 an hour. Bigger additions are scoped as their own small projects.
What happens on the call?
A free 30-minute phone call about how your team works today and where it gets stuck. Afterward we send you a short written summary of what we heard and what fixing it could look like, whether or not we work together. If custom software isn't the right fit, we'll say so.