Intake gets typed in twice
Forms arrive on paper, PDFs and portals, and your front desk re-keys them into the system.
FOR MEDICAL, DENTAL & SPECIALTY PRACTICES
Less re-typing at the front desk. More time for patients.
Most practices run on a patchwork of a practice-management system, insurance portals, spreadsheets and paper. We build custom tools that close the gaps around the systems you already use.
Founder-led software team based in Atlanta, working with organizations nationwide.
WHERE TIME GOES
The work matters. The busywork shouldn't eat the day.
Authorizations are chased by phone
Insurance verification and prior authorizations live in sticky notes, inboxes and hold music.
Reporting means spreadsheets
Comparing providers, locations or no-show rates takes someone an afternoon of copy and paste.
WHAT WE BUILD
Software designed around how your team works.
Not another subscription you bend your process around. We start with your most time-consuming workflow and expand from there, working alongside the systems you already use.
- Online intake that flows into your workflow without re-typing
- Insurance verification and prior-authorization tracking
- Referral, recall and follow-up tracking
- Scheduling and capacity dashboards across providers and locations
- Task boards for front desk, billing and clinical staff
- Integrations with practice-management and billing systems where they allow it
| Patient | Procedure | Payer | Submitted | Status |
|---|---|---|---|---|
| Sample A-104 | MRI, lumbar | Payer 1 | Oct 9 | Pending |
| Sample A-117 | Crown, #14 | Payer 2 | Oct 10 | Approved |
| Sample B-022 | Physical therapy | Payer 3 | Oct 12 | Needs info |
| Sample B-031 | Sleep study | Payer 1 | Oct 13 | Submitted |
HOW A PROJECT WORKS
From first call to working software.
01
Discovery
Map your people, data, tools and bottlenecks.
02
Design
Define screens, workflows, permissions and integrations.
03
Build in stages
Test against your real jobs and refine with your team.
04
Launch and grow
Train, support and expand as your operation grows.
FREE 30-MINUTE CALL
Tell us what your team is doing the hard way.
Pick an open time and you're booked. We call you.
What you get from the call
- A conversation about how your team works today and where time is lost
- A short written summary afterward: what we heard and what fixing it could look like
- A straight answer on whether custom software is worth it for you, even if the answer is no
What it isn't
No pitch deck, no pressure, no obligation. You don't need to prepare anything.
You'll talk with Alex Alexander, founder
Alex has spent more than a decade building software and leading the teams that deliver it: as a software engineer and database developer on federal agency projects, a project manager at Netflix, and an AI and automation lead. Alex leads every StrideFrame engagement personally, from the first call through launch.
OUR WORK
Our work includes a connected operations platform for an Atlanta-area service company: work orders, vendor coordination, searchable job history and reporting. We report project status honestly and never claim results we can't show.
Read the case study →QUESTIONS
Common questions
We already have an EHR or practice-management system. Can you help?
Yes. We don't replace your clinical system. We build around it: intake, authorizations, reporting, staff workflows and integrations where your system allows them.
How do you handle patient privacy?
Privacy requirements are part of discovery. If a project would touch patient health information, we scope how that data is handled before any work starts, and many projects, like scheduling dashboards or staff workflows, don't need patient records at all. We never ask for patient data to get started.
Do you only work with large groups?
No. Practices with several providers or more than one location are a typical fit, and engagements start with one workflow.
What does a project cost?
Most organizations start with a $3,500 workflow audit (credited toward the build), then fix one workflow, typically $25K to $50K. Connected platforms run $50K to $100K. A useful comparison is the hours your staff spends each week rekeying, chasing and searching; we can work through that estimate together on the call. Scope and price are confirmed after discovery.
How long does it take?
Most focused projects take about 6 to 8 weeks. We build in stages, so your team sees and tests working software along the way, and we confirm the timeline after the discovery call.
Who owns the software?
You do. When the project is done, you own the code and the system we build for you.
What happens after launch?
Every project includes 90 days of fixes at no charge. After that, you can choose a monthly care plan, starting at $600 a month, covering hosting, monitoring, updates, fixes and small changes. Or get help as needed at $150 an hour. Bigger additions are scoped as their own small projects.
What happens on the call?
A free 30-minute phone call about how your team works today and where it gets stuck. Afterward we send you a short written summary of what we heard and what fixing it could look like, whether or not we work together. If custom software isn't the right fit, we'll say so.